About Your Privacy
We are committed to safeguarding the privacy of our website and app users whilst providing the highest possible quality of service. This policy sets out the basis on which your personal data will be processed by us. The reason for our processing of Personal Data will be to allow you to use the website and if we enter into any contracts it will allow us to fulfil our contractual obligations. We will also process personal data to provide you with information you may request, or to carry out any other processing you have consented to. If we do enter into any contract or we provide services to you, there will be additional terms and conditions that will apply to the provision of those services and the relevant use of your personal data.We will only use the information that we collect about you lawfully in accordance with the UK Data Protection Act 1998 and the General Data Protection Regulation (EU 679/2016) “Data Protection Laws”. If you have any questions concerning your personal information or regarding our practices, please contact: The Company Secretary, SwarmOnline Ltd, The Hub, Pacific Quay, Glasgow G51 1DZ, UK, or email [email protected]
Collection of Personal Data
We may collect information from details you give us when you use our website or apps and from any email messages you may send to us. When you use this website or app to register to receive additional information or support from us, we ask you for contact information like your name, job title, company details, telephone number and e-mail address. We may also collect email addresses via marketing events such as trade shows and exhibitions. In such cases, people providing their email addresses are opting in to receive email messages from us.
If, at any time, you wish to opt-out of receiving information from SwarmOnline Ltd via email, please email [email protected]
Anonymous Data Collected Through This Website
We also use software tools to collect information automatically about your use of our websites and apps. The information obtained in this way, which includes demographic data and usage patterns, is only used in aggregate form and, as such, cannot be used to identify you personally. Such aggregate information helps us to audit usage of our websites and apps and improve the service provided.
In order to collect the anonymous data described above, we may use temporary “cookies” that collect the domain name of the user and the date and time you visited our websites. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information, which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your internet browser software to notify you when you receive a cookie and this enables you to decide if you want to accept it or not. Please consult the “Help” section of your browser to correctly do so. Please note that if you do enable the option to reject cookies from SwarmOnline.com, the functionality of certain website features may be affected.
Use of Personal Data
We process your personal data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for personal data, we tell you the purposes for which we will process that data. The purposes for which we use personal data submitted to us will be:
- Providing you with information about our products or services, special offers and events or articles and case studies we think will be of interest to you.
- Sending you newsletters by e-mail or by post.
- Providing you with product information and promotional material that you have specifically requested.
- Processing any other requests that you make.
- Conducting marketing research to which you do not have to respond.
- We will respect your instructions not to send you additional information if this has been indicated.
- There will always be an ’unsubscribe’ option in any email newsletters that come from us.
Disclosure of Your Personal Data
We do not share, sell or distribute your personal data with unrelated third parties, except under the following limited circumstances:
Personal data may occasionally be transferred to third parties who act for or on behalf of SwarmOnline Ltd, or in connection with the business of SwarmOnline Ltd for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented.
We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or our websites and apps, to take precautions against legal liability, or in the event of a corporate sale, change of control, merger, reorganisation, dissolution or similar event.
Where relevant, before disclosing personal data to a third party, we only transfer to reputable third parties.
Data Integrity and Security
We keep your personal data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls, password protection and encryption. The employees who have access to personal data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
Data Access and Corrections
We will disclose to you the personal data we hold about you upon your request. We may ask to you to provide verification of your identity to comply with the request, however this information will be given free of charge. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes. You have the right to ask us not to process your personal data. If you have any queries about the use of your data please contact us at [email protected]
Links to Other Websites
We do not seek to solicit information from anyone under the age of sixteen (a “child”). If a child submits information to us through any part of our websites or apps, and we know that the person submitting the information is a child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties.
Last updated: 28th August 2018